Traders to lay down tools as TAGG protests disruptive AI customs regime
The Traders Advocacy Group Ghana (TAGG) has announced plans to embark on an industrial action in protest against the implementation of the Publican AI customs system, which it says is crippling trading activities across the country.
In a statement issued on Friday, TAGG described the system as disruptive and harmful, accusing it of imposing excessive and unsustainable duty assessments based on what it called flawed AI-generated valuations.
According to the group, the system has also led to persistent delays in cargo valuation and clearance processes at the ports, resulting in increased demurrage and rent charges on goods. TAGG further lamented the lack of a fair and accessible valuation appeals mechanism, which it said has worsened the plight of traders and importers.
The association also questioned the legality of the system’s operation, alleging that it is being handled by TRUEDARE Investment Limited, a company it claims lacks the required expertise to manage such a critical function within Ghana’s customs framework.
TAGG disclosed that it has initiated legal action against the relevant authorities and is calling for immediate government intervention to address the situation.
As part of its protest measures, the group has directed all importers and traders to wear red armbands, while instructing its members, affiliates, agents, and freight forwarders to lay down their tools at all ports and entry points nationwide from Monday, April 13 to Friday, April 17, 2026.
The group is demanding the immediate suspension of the Publican AI system pending a comprehensive review, the restoration of transparent and predictable valuation practices, and the introduction of financial relief measures to ease the burden on traders.
TAGG reiterated its commitment to constructive engagement but warned that it would take all necessary steps to protect the survival of Ghanaian businesses if its concerns are not addressed.
