Undelivered Passports: A Public Notice from the Ministry of Foreign Affairs

The Ministry of Foreign Affairs has issued a public notice regarding undelivered passports. Here’s a breakdown of the situation and what you can do:
Why Are Passports Not Being Delivered?
The Ministry has partnered with courier services to deliver passports to applicants. However, some passports are being returned to the Passport Application Centres (PACs) due to inaccurate addresses and contact details provided by applicants.
What Should You Do?
If you haven’t received your passport, you can:
Contact the PAC where you captured your biometric details to arrange for collection
Call the Passport Client Service Unit on 0302 754 200 for assistance
How Can You Avoid This Issue in the Future?
To ensure efficient delivery of your passport, make sure to provide accurate information during the application process. This includes double-checking your address and contact details.
Stay Informed
The Ministry of Foreign Affairs is working to enhance passport administration and appreciates the public’s collaboration in this matter. Stay up-to-date with the latest information and follow the necessary steps to collect your passport.