Ghana’s Passport Services Just Got a Major Boost: Hon. Samuel Okudzeto Ablakwa Introduces Three-Shift System
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In a move aimed at enhancing passport processing efficiency, Ghana’s Minister of Foreign Affairs, Hon. Samuel Okudzeto Ablakwa, has announced the implementation of a three-shift system. This initiative is expected to reduce wait times, improve service delivery, and provide a smoother experience for applicants across Ghana ¹.
The three-shift system will bring numerous benefits, including reduced processing times, improved service efficiency, and an enhanced customer experience. With staff operating in three shifts, there will be a continuous workflow, allowing for quicker passport issuance and minimizing backlogs.
According to Dr. Peter Nimbe, a Senior Lecturer at the University of Energy and Natural Resources, this initiative is a commendable step towards efficiency. However, he recommends implementing an authorized collection policy to enhance accessibility and convenience for all applicants.
Dr. Nimbe suggests allowing authorized representatives to pick up passports on behalf of applicants, which can be implemented with strict verification procedures to prevent unauthorized collection and ensure security. Additionally, he proposes collaborating with reliable delivery companies to deliver ready passports to owners at a fee ¹.
Hon. Ablakwa’s move is a progressive effort toward modernizing passport services in Ghana. As the three-shift system takes effect, it’s essential to consider implementing an authorized collection policy to further enhance accessibility and convenience for all applicants.
This reform marks a positive step in improving government services and ensuring better efficiency for the public. Kudos to Hon. Ablakwa for his dedication to serving the people of Ghana.