UBA at 75: A Legacy of Innovation and Customer Focus

The United Bank for Africa (UBA) is celebrating 75 years of banking excellence, and its Group Managing Director, Oliver Alawuba, has reaffirmed the bank’s commitment to innovation and customer-centricity. At a press conference in Lagos, Alawuba emphasized UBA’s dedication to digital transformation, enhancing customer experience, and driving operational efficiency.

Key Highlights:

• Customer First Philosophy: UBA’s primary business strategy is to prioritize customer needs and satisfaction.
• Innovation and Digital Transformation: The bank will continue to invest in innovative products, services, and digital platforms to enhance customer experience and drive operational efficiency.
• Corporate Social Responsibility: UBA is committed to making a positive impact on communities across Africa through initiatives focused on education, healthcare, entrepreneurship, and environmental sustainability.
• Facilitating Trade and Investment: The bank plays a crucial role in facilitating trade and investment between Africa and the rest of the world.
• Milestones: UBA was the first bank in Nigeria to offer an Initial Public Offering (IPO) in 1970, the first to be listed on the Nigerian Stock Exchange (NSE), and the first to open a branch in the USA and London.
• Pioneering Achievements: The bank pioneered Automated Teller Machines (ATMs), mobile banking, and chatbot banking, among others.
• Global Presence: Established in 1949, UBA has evolved from a modest beginning to a global financial institution with a presence in 20 African countries and four global financial nerve centers (New York, London, Paris, and Dubai).

In Summary

UBA’s 75-year journey is a testament to its resilience, innovation, and unwavering commitment to excellence. As the bank looks to the future, it remains dedicated to its customer-centric approach, innovation, and digital transformation, while continuing to play a vital role in facilitating trade and investment between Africa and the rest of the world.